Francie Mendelsohn is President of Summit Research Associates. If you ask her to evaluate your company's particular technology, she'll give you a straightforward and unbiased opinion. She reports, "The hardest part of consulting on kiosks is having to tell clients that their baby is ugly."
BackgroundIn Francie, you'll get the best of her experience working with computer geeks and managing people. A graduate of the University of Michigan in economics, she has worked as a programmer, systems analyst, computer specialist and project manager. To balance her work as a computer geek, she's also experienced on the human relations side of the equation, with her work in creating and managing the Information Center at the U.S. Food and Drug Administration, and teaching computer courses to both college students and government employees.
She is an entertaining and authoritative speaker at conferences and seminars throughout the world, including KioskCom, COMDEX, ComNet, the Photo Marketing Association conventions and IDC briefings. She advises public and private sector clients on a variety of technologies, including:
Kiosks and Self-Service Equipment
Information Technology Trends and Forecasts
Smart Cards
Biometrics and User Authentication
What is your technology issue? To reach Francie for an honest opinion, email her at or call her at (301) 670-0980.
I didn't realize how much about this industry I didn't know.
— Retail Sector client after attending a Kiosk Best Practices Workshop