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Table of Contents I. REPORT ORGANIZATION II. INTRODUCTION | |
| III. | SURVEY RESULTS No. of Retail Kiosks No. of Retail Kiosk Users Per Day - Worldwide No. of Retail Kiosk Users Per Day - No. Amer. Avg. Time Spent at a Retail Kiosk - Worldwide Cost per Retail Kiosk - Worldwide Cost per Retail Kiosk - No. America Cost per Retail Kiosk - Europee Cost per Retail Kiosk - Asia-Pacific Cost per Retail Kiosk - Rest of the World Worldwide Retail Usage Patterns Avg. Length of Time Spent at a Retail Kiosk Leading Peripherals Used Additional Peripherals Used in Retail Kiosks Leading Types of Retail Kiosk Applications Retail Kiosk Maintenance Providers Consumables Replenishment for Retail Kiosks |
| IV. |
RETAIL KIOSK CASE STUDIES Giant Super Food Shopping Solutions Hewlett-Packard PhotoSmart Studio IKEA Noritsu Photo Kiosk Redbox Sheetz Made to Order Showroom Technology Show/Pro Subway ZoomSystems |
| V. | CONCLUSION |
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Table of Figures (selected from the 83 total) 1. Kiosk Installed Base & Projections 2006-09 19. Giant Food Shopping Solutions Kiosk 27. HP PhotoSmart Studio Loading Images 36. IKEA Information Point Main Options 45. Noritsu Photo Kiosk Media Choices 52. Redbox Main Menu 64. Sheetz Choosing Toppings 73. Show/Pro Belfort Credit Approval Screen 75. Subway Drive-Thru Kiosk 82. Zoom ProActiv Solution Upselling Screen | |
We have just published the Fifth Edition of our popular report: Kiosk Industry Sector Report — Retail. This all-new 123-page report examines the current and future status of retail kiosks; the fast-growing sector of the kiosk marketplace. Seventeen charts are included, based on the results of an extensive worldwide survey of retailers who have deployed kiosks. They cover many issues, including the cost of a retail kiosk worldwide and in all four world regions, the average cost per unit, the average number of customers per day and the leading peripherals used on retail kiosks. The report includes 83 photographs of the kiosks evaluated in the Case Study section.
Leading industry trends are discussed, including the growing popularity of outdoor kiosks, digital photography units that allow digital camera owners to obtain instant prints of their pictures or produce a photo book and the use of kiosks as Line Busters to reduce wait times and long lines. Many popular retail kiosks are evaluated in the Case Studies section of the report. They include the Redbox™ DVD rental kiosks, Showroom Technology's instant credit application units at Belfort Furniture, Ikea's product information kiosks in Barcelona and Subway's outdoor drive-up ordering unit.
The Case Studies are measured against Summit's Kiosk Evaluation Template, which provides an overview of each kiosk project and establishes a common set of metrics against which each kiosk is assessed. It includes descriptions of the locations within the store, the enclosure, signage, attract loop, user interface, peripherals, and any special features that make this kiosk stand out. Each Case Study includes at least three photographs of the enclosure and software interface, along with a detailed-and often brutally honest-evaluation of the retail kiosk, including both positive and negative features.
The Kiosk Industry Sector Report — Retail is available either as a PDF or CD-ROM. Please contact or call us at (301) 670-0980 or in the Barcelona office: 34-93-659-3768 to order the report. Site license pricing is available. We accept major credit cards (Visa, MasterCard and American Express), company checks and international wire transfers.
We have also developed a companion two-hour-long PowerPoint workshop (on CD-ROM) on the retail kiosk industry -- including, but by no means limited to, the kiosks featured in the Case Studies section. It is available at a substantial savings when ordered in conjunction with the report. To order the report and/or workshop, simply email, fax or phone us with the bank information or your credit card and expiration date. The report and workshop will be sent promptly. (Once you have received the CD-ROM with the workshop, we will set up a mutually agreeable time to conduct the highly interactive session via teleconference.)
